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Frequently Asked Questions

What is Fiber

Q. What is fiber-to-the-home?

A. Fiber-to-the-home (FTTH) the delivery of a communications signal over optical fiber all the way to a home or business. Fiber-to-the-home is a relatively new and fast-growing growing method of providing higher bandwidth to your premises and provides the ability to offer you the latest digital technology.

Q. What is optical fiber?

A: Optical fiber is a hair-thin strand of glass, specially designed to trap and transmit light pulses. The fiber uses light instead of electricity to carry a signal. It is unique because it can carry high bandwidth signals over long distances without signal degradation unlike other wireless and copper wire technologies.

Optical fiber has been used in communications networks for more than 30 years, mostly to carry traffic from city to city or country to country.

Why do I need Fiber?

Q. Why is fiber optic cable now being connected directly to homes?

A. Connecting homes directly to fiber optic cable enables enormous improvements in the bandwidth that can be provided to consumers. Unlike other available technologies that are struggling to squeeze small increments of higher bandwidth out of the technologies, ongoing improvements in fiber optic equipment are constantly increasing available bandwidth without having the change the fiber. That’s why fiber networks are said to be “future proof.”

Q. Why do we need all that bandwidth? Aren’t other systems good enough for what most people want to do?

A. If all you want to do is surf web pages, download a few songs, send and receive some photographs, or watch streaming video at low picture quality levels, then the bandwidth provided technologies is probably good enough. But the world is moving toward vastly higher bandwidth applications. Companies like Netflix and Amazon are now offering featurelength movies for download. More people are looking to upload their own home movies into emails or web pages. Consumer electronics companies are coming out with devices that connect televisions to the Internet. High-definition video is fast becoming the state-of-the-art – and one high definition movie takes up as much bandwidth as 35,000 web pages. All of these applications – and many others we haven’t even dreamed of yet – are going to require much greater bandwidth than what is generally available today.

Q. I’m going to have to upgrade again?

A. Think about it. More and more people are now watching their favorite television programs and news and sporting events over the Internet. We have no reason to believe these innovations will stop. This trend will continue into high-definition video, telemedicine, distance learning, telecommuting and many other broadband.

Only fiber-to-the-home can deliver the bandwidth we are going to need in the future.

Q: When will fiber arrive in my area?

A: This depends on many variables at each step of the process. The process is as follows. We first survey for interest.

Q: Is the fiber coming straight into my home or do I still need a copper wire?

A: Yes, a glass strand will be coming out of your wall within your home. The only copper will be if you choose to connect your fiber modem inside your house to another device with an Ethernet cable (which is still 100% fine). Most Ethernet cables these days support 1 Gbps and more with cable lengths up to 100 meters, so you do not have to worry about that piece of copper degrading your performance.

Q: Isn’t everything going wireless? Why do we need fiber in our homes?

A: Wireless mobility is increasingly important for Internet applications and services. But when you look at connectivity from end to end, the vast majority of the signals are carried over fixed line (and increasingly) fiber infrastructure, whether it’s to a cell tower in the neighborhood, a wi-fi access point in a business or community center, or a wireless router in the home. It is this blend of robust wireless mobility and ultra high speed Fiber connectivity that is driving the development of the “always available” platform that is delivering increasingly sophisticated, high-bandwidth services and applications to both consumers and businesses. At the end of the day, fiber it the best way of getting stable reliable connectivity.

Q: How does running fiber to homes and businesses improve telecommunications services?

A: Connecting homes directly to fiber optic cable enables enormous improvements in the bandwidth that can be provided to consumers, both now and for many decades to come. Today’s widely commercialized fiber access technology can provide two-way transmission speeds of up to 1 gigabit per second, with 10 gigabit systems now coming to market and even higher bandwidth fiber networks in development. These improvements can be made without having to change the installed fiber, which is why fiber networks are said to be “future proof” and are capable of handling increases in bandwidth demand for decades to come. In addition, all-fiber networks are capable of providing symmetrical bandwidth for downloading and uploading, which give them another advantage over other technologies